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Whether you need a shared service desk that compliments your in-house IT team and scales with your business; a dedicated service desk with 24/7 support; or fully outsourced global support to meet the needs of a distributed workforce around the world, we can deliver an end-to-end solution.
Our scalable IT support brings your people, your business and your technology together, harmoniously, with a team of accredited and experienced engineers that grow with you on your digital journey.
Your network is not only a critical element of the business, it can actually help transform the organisation itself. Infrastructure also plays a key role in your business growth. It can be an accelerator or a showstopper.
Assembly has been installing and supporting IT networks since 2009 with a rock-solid, smooth, dependable backdrop of business-critical components – including, monitoring, backup, third party vendor management, leasing, licensing, and network administration – that allow you and your team to focus on what you do best.
Enterprise-class support for users, servers, workstations and licensing
Managed support
Our managed support services deliver over and above the basic service desk support most companies provide. To ensure a healthy IT environment, regular scheduled maintenance is simply essential and represents a core component of our service. Assembly provides a robust scheduled maintenance program to ensure that critical patches and updates are applied. Other routine tasks are automated and scheduled by our system including the clearing of log files, recurring reboots and service restarts.
Global service management
Wherever you are in the world, we can deliver exceptional IT support around the clock. This includes remote and on-site assistance via our network of carefully selected partners in key locations, ensuring international service levels and standards.
On-site support
There are situations when nothing betters the immediacy and intimacy of a qualified IT specialist on location, assisting your users in person. Our range of service desk options include on-site and deskside support, where an accredited engineer visit is scheduled proactively (such as 1 day every month) or as and when required.
Dedicated service desk
If you’re looking for high quality IT support to release bottlenecks or a strategic partner to enable your long-term business vision, our dedicated service desk is managed and resourced by engineers focused only on your organisation.
Creating digital advantage_
The future is arriving quickly. Take action now to create your own digital advantage.
Talk to one of our specialists today to learn more about our capabilities; how we're bringing people, business, and technology together; and what this means for you.
