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Modern business rarely sleeps. Assembly is committed to supporting your goals and facilitating your business growth, and provides a manned ITIL accredited IT Service Desk, staffed by fully qualified engineers 24 hours a day, 7 days a week, 365 days a year.
From London to Lisbon, Hanover to Hong Kong, Sau Paulo to Sydney – when you need us, we’ll be there, no delays, no excuses.
What’s more, if we’re not able to resolve the issue remotely, our extensive global network of fully accredited partners means we can have an English-speaking engineer on site within the agreed Service Level targets.
Wherever you are, whatever hour, you’re never more than a phone call away from our engineering & support team
Managed Support
Our managed support services deliver over-and-above the basic service desk support most companies provide. Patch management is an integral part of this and our team deploys patches and updates to servers on a monthly, quarterly or annual basis as per the clients agreed schedule and server agreement.
To ensure a healthy IT environment, regular scheduled maintenance is essential and represents a core component of our service. Assembly provides a robust scheduled maintenance program to ensure that critical patches and updates are applied.
Other routine tasks are automated and scheduled by our system including the clearing of log files, recurring reboots and service restarts.
Creating digital advantage_
The future is arriving quickly. Take action now to create your own digital advantage.
Talk to one of our specialists today to learn more about our capabilities; how we're bringing people, business, and technology together; and what this means for you.